The Proof is in the Pudding

Lucy and her team have been fantastic. Did an excellent job building my website and the SEO work and helped me grow my revenue.

Working with Lucy and her team was an absolute pleasure – not only do they know their marketing, they are very hands-on and focused on delivering a result. Plain Language Matters helped my Luxury Travel Agency re-do our website in a StoryBrand format, making it more actionable and effective. Not only did Lucy and team guide us on design, content and wording, they actually built the site, making the entire project turn-key.

Lucy herself has a unique ability to understand our objectives and the needs of our target clients, and then envision a path through marketing and marketing technology that helps bring us together. That translates into more and better leads. She taught me more about the practical aspects of marketing during our project than I ever learned in business school – that alone was worth the investment. Lucy – looking forward to working with you and the PLM team in the future – you have earned my trust and enthusiasm.

Lucy and her team were awesome! They were wonderful and easy to work with, and our website came out beautifully. Not only from an aesthetic perspective, but also the words and language used throughout. Most of the new clients who inquire with us tell us not only how good the website looks, but also on how well the words are written and really speak to what our ideal client is looking for.

Looking back on the inquiries before the website re-do, it’s night and day. The quality of leads has improved tremendously, and the close rate has also sky rocketed. While we have fewer overall leads, because our quality of lead has improved, our close rate has increased and we are doing better business. It’s a win-win!

Steve and team were able to get us #1-#3 organic results in every major city in the U.S. using their unique approach to city pages. One of the few SEO companies (of many that I’ve used) that got real results that stuck over time.

Lucy has a gift in capturing the message behind the words. I reached out to her when I need marketing help with my new venture but did not have a concrete idea of where I was heading. Within a few conversations with her and her team, they put me on track. They will tune and fine tune to make it perfect for their clients. This really separates PLM from their competitors.

PLM always gives me fresh ideas with amazing support to help walk through our new path. They revamped my website to look very professional, gave me a great video to share with my prospective clients. They’ve also developed ad campaigns on Facebook and mailing services. I highly recommend PLM to any business looking for professional marketing services with REAL results and CONFIDENCE.

Steve is entirely the subject matter expert in the SEO arena. Our rankings and ratings with Steve’s efforts have paid off and we are very happy with him and his team.

The PLM team has been helping me build my brand from developing a strategy to executing it to include a website, SEO, blogs, videos, and etc. Lucy has been a tremendous help, especially with her energy. She has been a great partner and will be a strong asset for any business that needs her services. I strongly recommend Lucy and her expert team.

My Dad always told me, “Don’t believe anything you hear and only half of what you see” well in choosing the right marketing firm was that black and white I would have got it right way sooner… my success came when I met Lucy and started working with the PLM team. No hidden agendas, her understanding of the end goal and how we got there was shared up front and she wore her heart on her sleeve.

Before PLM, we had been through a few outsourced marketing consultants with marginal to little success. We mostly lost money. Lucy’s mantra from the beginning is the absolute need to execute a marketing strategy that is measurable and makes us money.

And she’s delivered on that from the very beginning. We’ve implemented a new, world-class website, sophisticated marketing nurture campaigns, a nationally geo-based SEO presence, a robust social media campaign, and an amazing SEO-optimized knowledge base. As a result of marketing, our sales have increased from $0 when we started, to $3,720,000. That, and we’ve added over 300 new customers.

I highly recommend Lucy and her team. They are experts, operate with integrity, operate with a sense of urgency, and above all else, they deliver results!